You agree to be bound by the Terms and Conditions (“Terms and Conditions”) contained herein by using this Website. Accordingly, you should read them with care. If you do not agree to these Terms and Conditions, do not use this Website or make any purchase from it.
The Terms and Conditions contained herein govern your use of, and any purchase from Jewelers Workshop Website. Jewelers Workshop reserves the right to change or modify any of these Terms and Conditions or any policy or guideline of this Website in its sole discretion by posting such changes or modifications to this Website. Changes and modifications will be effective immediately upon posting to this Website. Your continued use of this Website following the posting of such changes or modifications constitutes acceptance of them. Therefore, you should frequently review these Terms and Conditions and any other applicable policies to understand the Terms and Conditions that apply to your use of this Website. If you do not want to be bound by the amended Terms and Conditions, stop using this Website.
Product displayed on this Website is not always available for immediate shipping. While we make every effort to keep the Website current, product is constantly being sold and therefore available inventory is constantly changing. If you need a product shipped within forty-eight hours, we recommend that you contact the Website Customer Service Department at (608) 251-7705 or email [email protected] which should be able to tell you whether or not the product can be shipped in that time frame, or that you provide us with a cell phone number or other information that allows us to quickly contact you in case the item is no longer in stock. If a piece of jewelry is listed as being out of stock and you call us, we can usually tell you the date that it is expected to be back in stock.
This Website prides itself in offering quality products at reasonable prices. We do not engage in price negotiation and all prices are final. Our prices are subject to change without notice due to fluctuation in the gold market. We also are not perfect and do occasionally make errors in entering data on our website. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur, we do not honor inaccurate or erroneous prices. When we notice an erroneous price prior to shipping a product, we will contact you and request your instructions as to whether you want the product at the correct price or wish to cancel the order. If we notice that we have overcharged you for a product as a result of a pricing error, we will credit you for the difference. Please contact the Website Customer Service Department at (608) 251-7705 or email [email protected] if you have any questions.
All prices are in United States dollars and payment must be made in United States dollars.
Every so often, you will not be able to find the precise combination of diamond and setting that you want on our Website. In such instances, you may make a specific request through this Website or you may call us at (608) 251-7705 or email [email protected] and we will make every effort to assist you.
Loose diamonds are shipped with a diamond grading report and appraisal (also called a diamond certificate). A diamond certificate is written and signed by a diamond grading expert at one of two highly respected diamond laboratories and they are very expensive to replace. Accordingly, we require that you return the diamond certificate if you return the diamond. If you fail to return the diamond certificate, you will be charged a replacement fee.
Some of the information that we display on our Website concerning a product comes from the manufacturer, such as dimensions, weights, and sometimes the pictures. Since each item is unique, weights and dimensions list with for each product may vary slightly from the description. For products which are convex or rounded, these dimensions are usually measured prior to the rounding of the metal in the manufacturing process, and this may lead to slight discrepancies. In addition, for products where we state a weight, it is possible that the weight in any and all purchases will vary by as much as .05 carats from the stated weight. For those items which contain more than one diamond, we use the average grade and measurement for carat weight, color and clarity.
Product images are not actual size. We use our best efforts to provide you with an accurate view of our products on our Website. However, in order to let you see the product, it is sometimes necessary to make the product appear larger or smaller than the actual size. In addition, the settings on your monitor can affect color, size and shape slightly.
Gemstones may have been treated or enhanced by heating, oiling, diffusion, waxing, etc. These processes may not be permanent and may require special care by the consumer. Please consult one of our jewelry professionals with questions regarding the special care of these items. Colored diamonds may be irradiated and/or treated.
Some of our diamonds are laser inscribed. We do not provide laser inscription services ourselves. We can provide you with contact information for diamond grading labs that provide this service.
Our diamonds are purchased from well-known and respected suppliers. Each of these suppliers has agreed to the standards established by the Kimberley Process, which is an international system for assuring that diamonds come from sources that are conflict free. Read more about the Kimberley Process at the Jewelers Vigilance Committee website: https://jvclegal.org.
Jewelers Workshop SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL OR INDIRECT DAMAGES OF ANY KIND, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
This Website contains links to the websites and web pages of other parties. Each of those websites has its own terms and conditions and privacy policy. Jewelers Workshop does not monitor, nor does it have control over those websites or the content that appears on them.
Jewelers Workshop Inc Text Messaging Program
When you opt in to receive text messages from Jewelers Workshop Inc, you may receive SMS and MMS messages related to your ring design, saved configurations, appointment scheduling, order updates, and related communications from Jewelers Workshop Inc. These messages are sent to help you stay connected with Jewelers Workshop Inc regarding your jewelry inquiry.
By checking the SMS consent checkbox on the Jewelers Workshop Inc ring builder and providing your phone number, you expressly consent to receive text messages from Jewelers Workshop Inc at the phone number you provided. Consent is not a condition of purchase or use of the ring builder tool. You may use the ring builder without opting in to text messages.
Message frequency varies depending on your interaction with Jewelers Workshop Inc. Typical messages include appointment confirmations, follow-ups on saved ring designs, and responses to your inquiries. You will not receive more than 3 messages per month unless you initiate additional conversations.
Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan. Jewelers Workshop Inc is not responsible for any fees charged by your carrier.
You can opt out of receiving text messages at any time by replying STOP to any message you receive from Jewelers Workshop Inc. After sending STOP, you will receive a one-time confirmation message, and no further messages will be sent unless you opt in again. If you experience any issues opting out, contact us using the information below.
For help or questions about the text messaging program, reply HELP to any message you receive, or contact Jewelers Workshop Inc at:
Messages are supported on all major US wireless carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.
Your phone number and personal information will not be shared with third parties for marketing purposes. For full details on how your information is collected, used, and protected, please review Jewelers Workshop Inc's privacy policy at https://www.jewelersworkshop.com/page/privacy-policy.html.
Jewelers Workshop Inc reserves the right to modify or discontinue the text messaging program at any time. In the event of any changes to these terms, an updated version will be made available at this page. Continued participation in the program after changes constitutes acceptance of the revised terms.